WE OFFER FREE SHIPPING ON ORDERS OVER €69 IN ITALY AND OVER €90 ACROSS THE REST OF THE EU.
Processing times - The prints are made to order, it takes us an estimated 6-24 hours to process your order and ship it. The Originals are delivered packaged in a custom-sized highly protective wooden box. The creation of the wooden box and the preparation of the order requires around 5-12 business days before it can be shipped out.
Unforeseen circumstances like carrier delays or supply chain issues may occasionally cause delays. By placing an order, you acknowledge this possibility and agree that no claims can be made for missed deadlines.
Our flat shipping rates for Italy
PosteItaliane Standard (2-4 business days) - 4.99 €
BRT Express (1-2 business days) - 6.50 €
Shipping exclusively within the EU with
FedEx International Standard (1-4 business days) - starting at 8.50 €
Duties - All our orders are shipped from Italy, meaning no customs duties will be applied to your purchase. The shipping cost depends on the shipping method and where you are based. Difficult to reach localities might have an extra cost added to the flat shipping rate, calculated at Checkout.
Tracking and Delivery Options - You can track your orders directly on the My Orders page or on the courier’s website using the tracking number provided in our emails. You will also receive shipping updates by email directly from the courier. You can also change shipping address / change delivery date / choose to have your package delivered to a Pick-up Point.
*Option availability may vary depending on the carrier selected for your shipment.
Returns
We accept returns within 14 days of delivery if you change your mind. Returns are collected directly from your home by our carrier. Return shipping costs are calculated using the lowest available rate for your area.
Free returns are available in select cases. Please note that custom-sized prints are non-refundable.
Refer to our Return Policy for complete details on Return and Refund options.
